Minnesota's case management system provides essential coordination for individuals enrolled in disability waiver programs. Case managers help people navigate the BI, CADI, DD and CAC waiver systems by developing person-centered support plans, coordinating services, monitoring progress and connecting individuals with providers. Understanding case manager responsibilities, including the requirement for two face-to-face visits annually for most disability waivers, qualifications and how to choose providers helps families maximize available support and engage effectively with Minnesota's home and community-based services system.
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