Emergencies can happen anytime, and having the right support in place provides confidence and security. BrightPath’s 24-Hour Emergency Assistance (24hr EA) is part of Minnesota’s disability services and can be accessed through waivers such as BI, CADI, CAC, and DD. This service ensures that individuals and families always have trained professionals available—day or night—when unexpected situations arise.
What Is 24-Hour Emergency Assistance (24hr EA)?
24hr EA provides on-call counseling, problem-solving, and immediate response for individuals experiencing a health or personal emergency that is not related to an injury or immediate danger. It’s important to note that this service does not replace calling 911 when necessary.
BrightPath’s team is available by phone or in person, depending on county tier levels, to provide reassurance, guidance, and emergency response at any time of the day or night.
Who Qualifies for 24hr EA?
An individual may be eligible for 24hr EA if they meet one of the following:
They live in their own home setting without 24-hour supervision, or live with a primary caregiver who would require extensive support without 24hr EA.
They are on a qualifying waiver: BI, CADI, CAC, or DD.
This flexibility makes 24hr EA a valuable support for individuals seeking to live more independently while still having access to a reliable safety net.
Who Could Benefit from 24hr EA?
24hr EA is ideal for:
Individuals transitioning into independent living who may still need additional support.
People requiring a 24/7 plan of care to ensure safety and stability.
Families and caregivers who want reassurance that their loved one can access immediate help whenever needed.
With 24hr EA, support is just one call away—whether for problem-solving, crisis prevention, or responding to personal emergencies. When needed, trained staff can provide in-person assistance in the individual’s home or community.
What Are the Different Levels of 24hr EA?
Each county, including Ramsey County and Hennepin County, determines its own tiers and rates for 24hr EA. In general, these tiers fall on a spectrum:
Lower levels: Phone-only intervention.
Higher levels: Phone support plus in-person assistance when needed.
This tiered approach ensures that individuals receive the right level of support tailored to their needs.
Why Choose BrightPath?
At BrightPath, our trained emergency response team provides peace of mind through around-the-clock support and assistance. Whether the situation calls for an over-the-phone crisis intervention or hands-on in-person help, our staff are ready to respond.
We pride ourselves on offering person-centered services, tailoring our approach to each individual’s unique needs. By combining expertise with compassion, BrightPath ensures that every person has the tools and support they need to thrive safely in their community.
If you are a family member, caregiver, or case manager in Ramsey County, Hennepin County, or anywhere in Minnesota, BrightPath can help you explore how 24-Hour Emergency Assistance and individualized home supports (IHS Services) fit into your plan of care. Contact us today to learn more about this essential service through the CADI Waiver and other disability waivers.